WeDoAI LLC Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Welcome to WeDoAI LLC ("WeDoAI," "Company," "we," "our," or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how WeDoAI collects, uses, stores, shares, and protects information obtained through our website, managed platform, software, applications, artificial intelligence services, customer relationship management (CRM) tools, automation services, consulting services, websites, communications, and any other products or services we provide (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

IMPORTANT NOTICE REGARDING SMS & MOBILE DATA

WeDoAI does not sell, rent, share, or disclose mobile telephone numbers, SMS opt-in information, or text messaging consent records with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in information and consent records are maintained solely for providing messaging services requested by you and for complying with applicable telecommunications regulations.

Information may be shared only with service providers acting on our behalf to facilitate messaging services, customer support, security, or legal compliance. These providers are contractually required to protect such information.

2. Scope of this Privacy Policy

This Privacy Policy applies to information collected through:

Our website

Client portals

Customer dashboards

Online forms

Appointment scheduling tools

Contact forms

Artificial intelligence chat assistants

Customer support interactions

Email communications

SMS communications

Voice communications

Our managed business platform

Mobile-friendly web applications

Any other Services operated by WeDoAI

This Privacy Policy does not apply to third-party websites, software, or services not owned or controlled by WeDoAI, even when linked from our Services.

3. Information We Collect

Depending upon your interaction with our Services, we may collect the following categories of information.

Personal Information

This may include:

Full name

Business name

Email address

Telephone number

Mailing address

Billing address

Job title

Company information

Account credentials

User profile information

Business Information

For Clients using our business services, we may collect:

CRM records

Customer relationship information

Sales pipeline information

Calendar information

Appointment records

Marketing campaign information

Automation settings

Workflow configurations

Communication preferences

Payment Information

Payments are securely processed by third-party payment processors.

WeDoAI does not store complete credit card numbers, CVV codes, or payment card security information on our systems.

Technical Information

We may automatically collect information including:

IP address

Browser type

Device information

Operating system

Time zone

Language preferences

Pages visited

Session duration

Referral sources

Diagnostic information

Error logs

Communication Information

We may retain records relating to communications including:

Email correspondence

Support requests

Contact forms

Live chat

SMS communications

Appointment requests

Voice call recordings where permitted by law

Customer service interactions

Artificial Intelligence Interaction Data

If you use AI-powered features provided through our Services, we may process information submitted to those systems in order to:

Generate requested responses

Improve service quality

Troubleshoot issues

Maintain platform security

Detect misuse or abuse

Improve platform functionality

Users should not submit highly sensitive, regulated, or confidential information into AI features unless expressly authorized by WeDoAI.

4. How We Collect Information

We collect information:

Directly from you

When you complete forms

When you schedule appointments

When you contact us

When you subscribe to communications

Through cookies and similar technologies

Through analytics tools

Through your use of our Services

Through authorized integrations

Through customer support interactions

5. How We Use Your Information

We use personal information for legitimate business purposes including:

Providing Services

Creating and managing accounts

Delivering customer support

Processing payments

Responding to inquiries

Providing requested information

Improving our Services

Personalizing user experiences

Maintaining platform security

Detecting fraud and abuse

Monitoring service performance

Complying with legal obligations

Enforcing our agreements

Communicating service announcements

Sending marketing communications where permitted by law

We do not sell your personal information.

6. Legal Basis for Processing

Where applicable under privacy laws, WeDoAI processes personal information based upon one or more of the following legal bases:

Performance of a contract

Compliance with legal obligations

Legitimate business interests

Fraud prevention

User consent where required

7. SMS Messaging Privacy

Participation in our SMS messaging program is voluntary.

If you opt in to receive text messages from WeDoAI:

We maintain timestamped records of your consent.

Message frequency varies depending upon your interactions with our Services.

Standard message and data rates may apply.

You may opt out at any time by replying STOP.

You may request assistance by replying HELP.

No mobile information, SMS opt-in information, consent records, or messaging preferences will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with messaging providers, telecommunications providers, or customer support providers solely as necessary to deliver the messaging services you have requested.

For complete SMS program details, please review our SMS Messaging Terms.

8. Information Sharing & Disclosure

WeDoAI does not sell, rent, or trade personal information.

We may share information with:

Service Providers

Including providers of:

Hosting

Cloud infrastructure

CRM platforms

Communications services

Payment processing

Artificial intelligence technologies

Customer support platforms

Analytics services

Security services

All service providers are contractually obligated to maintain appropriate confidentiality and security measures.

Legal Requirements

We may disclose information when required to:

Comply with applicable law

Respond to lawful requests

Protect our legal rights

Prevent fraud

Protect public safety

Business Transactions

Information may be transferred in connection with:

Mergers

Acquisitions

Corporate reorganizations

Asset sales

Subject to applicable legal requirements.

9. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards including:

Encryption of sensitive information

Secure access controls

Regular security assessments

Employee security training

Backup systems

Monitoring systems

Incident response procedures

No internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Cookies & Tracking Technologies

WeDoAI uses cookies and similar technologies to:

Remember user preferences

Maintain secure sessions

Analyze website traffic

Improve website performance

Measure marketing effectiveness

Understand user behavior

Users may disable cookies through browser settings; however, certain portions of the Services may not function properly.

Please review our Cookie Policy for additional information.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our Services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce our agreements

Retention periods may vary depending upon the type of information involved.

12. Your Rights & Choices

Subject to applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of personal information

Request a copy of your information

Withdraw consent where processing is based upon consent

Opt out of marketing emails

Opt out of SMS communications by replying STOP

Requests may be submitted using the contact information below.

13. Third-Party Links

Our Services may contain links to third-party websites or services.

WeDoAI is not responsible for the privacy practices or content of third-party websites.

14. Children's Privacy

Our Services are intended for individuals who are at least eighteen (18) years of age.

We do not knowingly collect personal information from children under thirteen (13).

15. Changes to this Privacy Policy

WeDoAI may update this Privacy Policy from time to time.

The latest version will always be published on our website with an updated Effective Date.

Continued use of our Services following publication of updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

WeDoAI LLC

Website: https://wedoai.io

Email: [email protected]

Phone: +1 (772) 320-5996